Do you deal with my claim in-house or will my details be passed on?
Yes. Our in house solicitors and legal clerks will process your claim and your details will only be forwarded to parties in the interest of pursuing your claim, we are at all times acting on your behalf and have your best interests in mind.
Is there a time limit on making a claim?
Usually you have 3 years to make a claim and issue proceedings if necessary. There are exceptional circumstances, please call us to discuss your individual case.
Will I have to be medically examined?
Yes, in order to value your compensation a report must be compiled by a relevant medical expert. We will instruct an expert operating in your area so there will be minimal travelling for you. However, in minor injury cases the insurance company may make what is known as a ‘pre-medical’ offer to you.
How much is my injury compensation worth?
This very much depends on the type of injuries suffered, and the overall effect of these injuries to your lifestyle. The report produced from you medical will tell us how much your claim is worth. You may wish to consult our individual injury type pages to get an indication of the value of your claim.
If I have submitted my details to you, then decide not to make a claim, does this cost me?
No, as per the No Win No Fee agreement we will not charge you if you decide not to make a claim.
Can I make a claim for an accident I had in a European country?
Yes – please see our Holiday Accident Claims section for more information.
If I make a claim against my employer, will my employment be jeopardised?
No. By law, your employer cannot dismiss you for making a claim against them. You employer will be insured in the event of an accident claim being made against them, therefore it is not them that will be paying out for your claim, but their insurance company.
Can I make a claim for an accident I had with an unknown driver?
Yes, in the unfortunate event the details of the other party were unable to be obtained ie. a hit and run, your claim will still be met by a governing body which has been specifically set up to deal with personal injury claims where the offending party is either uninsured or cannot be traced.
What if I might be to blame?
Don’t worry – you may be partially to blame for an accident occurring you will still be able to claim compensation in the amount which you are not liable for, which will be decided and agreed on a percentage basis with the other side.
Will I have to go to court?
A vast majority of personal injury claims are settled out of court. There are exceptional cases where there may be no other option but to litigate, however this will be discussed with you during your case progression.